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[movistares mimovistar]movistares mimovistar
movistar app
In our chat service you can get in touch with a specialized agent who will guide and help you when you need information or make a transaction in one of these areas of the web:
At midnight of the 17th the period of consumption of mobile lines closes. This causes our systems to reset the consumption meter to zero and start the calculation to generate your next bill.
If you have communicated a disagreement with your bill by filling out a form on our website, our Customer Service Department will inform you of the status of your complaint within approximately 48 hours and, if applicable
movistar internet
From the Movistar customer area you can manage your line at any time through the web or from the My Movistar app. In addition, you can access it whenever you need to from any device: computer, smartphone or tablet.
Changing the Movistar account holder or checking Movistar coverage are procedures that cannot be carried out through Movistar customers. These procedures must be requested through the web or by calling the Movistar toll free number 1004.
Other more specific procedures cannot be solved through My Movistar. For example, to access the Movistar router you have to use the Alejandra Portal or to manage Movistar+ Lite you have to do it through the Movistar Lite app.
If you have tried to enter the PIN several times and have not succeeded, it is likely that your mobile has been blocked. To solve this you need the Movistar PUK code, which you can obtain as follows:
The operator’s customers who have contracted a Movistar offer for companies have a different platform to carry out the formalities related to the lines and products they have contracted.
movistar mobile
In our chat service you can get in touch with a specialized agent who will guide you and help you when you need information or make a transaction in one of these areas of the web:
At midnight of the 17th the period of consumption of mobile lines closes. This causes our systems to reset the consumption meter to zero and start the calculation to generate your next bill.
If you have communicated a disagreement with your bill by filling out a form on our website, our Customer Service Department will inform you of the status of your complaint within approximately 48 hours and, if applicable
my movistar spain
As we said in the previous point, the My Movistar app is the same space as the Movistar customer area, as they share the same name. However, the purpose of the application is to provide faster and easier access to the customer area than through the web.
Once done, you will be able to access your customer area from the My Movistar app and, in the same way as on the web, you will be able to carry out the steps described above. Or you can also check your Movistar contract
Invoices are usually one of the aspects that telecommunications customers want to consult the most, which is why one of the most common tasks carried out by users of My Movistar is to check their Movistar invoices.
In this way, the Telefónica Empresas app responds in the same way as Mi Movistar for individuals, that is, Movistar business customers will have at their disposal a space where they can operate and consult everything about the Movistar services contracted.
In addition, the platform can be accessed as an Owner or Employee profile. Each one will have specific permissions to modify or manage certain procedures in the Movistar private area.
