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The integration will not impact the conditions of the mortgage or personal loans you have signed with Bankia.    Your contracts will remain in force. Remember that we will inform you of any changes that may occur in advance and with sufficient notice.

You can exercise your rights of access, rectification, opposition, deletion, limitation, portability of personal data, to withdraw your consent and not to be subject to an automated decision in accordance with the law. you can request to exercise these rights through the following channels:

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Merger App Caixa-BankiaDue to the merger of Bankia and la Caixa, both the customer area and the Bankia app will be integrated into those of la Caixa. For the moment, it is still possible to access and operate in the application of this bank.

Bankia’s customer service stands out for the large number of ways to meet any of your needs. From the entity they have enabled several free telephone numbers to answer questions, complaints and suggestions that you may require, as well as several general information documents and contact forms.

Given the countless questions that may arise, Bankia has several channels for customer service, being their toll free numbers (not 902) one of the preferred ones. Each one of the assigned managers is specialized to solve any procedure or problem – delay of a transfer or contracting an investment fund – without you having to go to the branches.

Availability of Bankia’s customer service telephone numbersThe Bankia customer service telephone number is available from Monday to Thursday from 08.30 to 18.00 hours and on Fridays from 08:30 to 15:00. However, they assure you that you can call at any time of the day. If the manager does not answer, a commercial agent will attend to your request.

Caixa bank login

At last it seems that Bankia customers who have become CaixaBank customers after the merger carried out in March, will be able, for the most part, to benefit from better commercial conditions, or at least this is what the bank said in a statement.

CaixaBank said Thursday that 13.6 million of its customers or three out of four will be exempt from paying commissions for the most common financial operations and services once the technological integration with Bankia takes place on November 12.

With the ‘Día a Día’ program, the linked customer will have free of charge «maintenance and administration of current accounts in euros, all standard transfers, issue and maintenance of standard credit cards and ‘MyCard’ cards, use of CaixaBankNow, the bank’s internet banking service, and the entire CaixaBank ATM network, and negotiation and clearing of checks,» the bank explains.

This program aims to «group the most common banking services for individuals (account, card, transfers, bills, ATMs, online banking, etc.) in a single ‘all-inclusive’ package». It is free of charge for linked customers «both for the account holder and for individuals

Caixabanknow

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In compliance with current legislation on personal data protection, we inform you that the data provided through this web form will become the responsibility of Unicaja Banco S.A., with registered office at Avda. de Andalucía 10 – 12, 29007 Málaga.

The data will be processed for the purpose of managing your request, this being the legitimate basis for its treatment. The data will not be disclosed to third parties and no international data transfers will be made.

The exercise of the rights of access, rectification, suppression, opposition, limitation and portability of personal data can be made by sending a letter to the Customer Service Department of Unicaja Banco S.A. to the address of the registered office or to the e-mail address atenció[email protected], attaching a copy of the applicant’s ID card or an equivalent document proving his identity.